Terms & Conditions
Welcome to Big Bash Mart. By using our website, services, and marketplace platform, you agree to the following Terms & Conditions. Please read them carefully before using the site.
1. Acceptance of Terms
By accessing or using Big Bash Mart, you agree to comply with these Terms & Conditions, our Privacy Policy, and any additional policies posted on the website.
If you do not agree with any part of these terms, please do not use the platform.
2. About Big Bash Mart
Big Bash Mart is an online marketplace and directory platform that connects users with:
- Venues
- Vendors
- Entertainers
- Party Supplies
- Formal Wear
- Events
- Inspiration Listings
- Pre-Loved Party Items
We provide a platform for buyers and sellers but are not directly responsible for agreements between users unless otherwise stated.
3. User Accounts
Users may create accounts to:
- Submit listings
- Manage bookings
- Purchase products or services
- Contact vendors
- Save favorites
You are responsible for:
- Maintaining account security
- Keeping login credentials confidential
- Providing accurate information
We reserve the right to suspend or terminate accounts that violate our policies.
4. Listings & Vendor Responsibilities
Vendors and listing owners are responsible for:
- Providing accurate information
- Uploading lawful content
- Maintaining updated pricing and availability
- Delivering promised services/products
Prohibited content includes:
- Fraudulent listings
- Copyright violations
- Offensive or illegal material
- Misleading pricing or claims
- Spam or duplicate listings
Big Bash Mart reserves the right to remove listings without notice.
5. Bookings & Payments
Some services may support:
- Online bookings
- Deposits
- Full payments
- Marketplace commissions
Payment processing may be handled through third-party providers such as Stripe or WooCommerce integrations.
Big Bash Mart is not responsible for:
- Vendor cancellations
- Service disputes
- Delivery delays
- Product defects
Users should communicate directly with vendors regarding event-specific arrangements.
6. Refunds & Cancellations
Refund and cancellation policies may vary by vendor or listing type.
Customers should review each vendor’s policy before booking or purchasing.
Big Bash Mart may assist with disputes but does not guarantee refunds unless required by law.
7. User Content
By submitting content to the platform, including:
- Photos
- Videos
- Reviews
- Descriptions
- Logos
you grant Big Bash Mart a non-exclusive license to display and promote that content on the website and social media channels.
You confirm that:
- You own the rights to the content
- The content does not infringe third-party rights
8. Reviews & Ratings
Users may leave reviews based on genuine experiences.
We reserve the right to remove:
- Fake reviews
- Offensive content
- Spam reviews
- Reviews intended to harass others
9. Marketplace Availability
We may:
- Modify features
- Remove listings
- Perform maintenance
- Restrict access temporarily
without prior notice.
We do not guarantee uninterrupted website availability.
10. Intellectual Property
All website branding, logos, graphics, and platform content are property of Big Bash Mart unless otherwise stated.
Unauthorized copying or redistribution is prohibited.
11. Limitation of Liability
Big Bash Mart is provided “as is” without warranties of any kind.
We are not liable for:
- Loss of profits
- Event issues
- Booking disputes
- Damages resulting from use of the platform
- Third-party services or products
Users interact with vendors at their own risk.
12. Privacy
Your use of the platform is also governed by our Privacy Policy.
13. Changes to Terms
We may update these Terms & Conditions at any time.
Continued use of the website after updates constitutes acceptance of the revised terms.
14. Contact Information
For questions regarding these Terms & Conditions, please contact:
Big Bash Mart
Website: bigbashmart.com
Email: support@bigbashmart.com
